Automatic Gate and Motor Servicing

Do your electric / automatic gates or gate motor need a service?

Gatepower are experts in gate motor servicing and repairs. To arrange a service, please fill out the online gate service form below.

One of our representatives will get back to you very shortly with your estimate.

NOTE:

The more photos and information we receive, the better. We are trying to make the process as efficient as possible by getting your gate operational as quickly as possible. The above information gives us the best chance of diagnosing the issue accurately, bringing parts that may need replacing, and hopefully saving you money by minimising our time on-site.

Motor Service Quotes Form

Name

Company

Address

Apt, suite, etc.

City

State

Zip Code

Country

Phone

Mobile

Number of Motors

Single

Double

Type of Motor

Linear / Piston

Articulated Arm

In-ground

Please tell us the type of motor you have:

Type of Hinge

Standard Hinge

Rising Hinge

Does your gate open level, or uphill?

Type of Sliding Gate

Standard

Dual sliding

Cantilever

Telescopic

Standard single sliding gate

Electric Strike Fitted

Yes

Can you please indicate the manufacturer of your system as this will help speed up the process:

Please also provide the Model Number if possible:

Is your product CENTSYS/Centurion branded?

Can you briefly describe the problem?*

Does your gate have any accessories fitted to it?

Intercom system

Exit Button

Keypad

Swipe card / Tags

Photocell Sensors

Loop Detector

Bluetooth / Wifi

Other

Brand and model?

Upload photos (multiple upload option). Please upload in particular photos of motors, control enclosures with stickers/branding included.

Upload 1

Choose File

Upload 2

Choose File

Upload 3

Choose File

When was the automation system installed?

Was the system installed by us?

Yes

Not Sure

Have you checked there is live power at the gate/s by plugging another appliance such as a hair dryer into the power point? If there is not check your circuit breakers.

Yes

Are there any physical obstructions? Some gate motors have a device called an encoder fitted, and some run off timing. If it hits something before it travels its full run, it will not operate properly. This could include hitting a misaligned end bracket,

Yes we seem OK

No we don't have safety beams

What is the current status of the gate. Is it working at all? Stopping in certain areas? Noises? Closing all the way, then opening again (or the reverse of this)? Not closing/opening all the way? Be as specific as possible.

Is the gate is stuck in the open position

If the gate is stuck in the open position, do you have photocell sensors attached to the system? If so, please ensure the covers are clean and not obstructed.

Our service charge within 20km of Moorabbin is $200+GST including up to 45 minutes labour. Additional labour @ $120+GST per hour and any parts will be charged in addition to this amount.

I/we acknowledge acceptance of your charges

We believe our gates could be under warranty

Service Quotation

Motor Service Quotes Form

Name

Company

Address

Apt, suite, etc.

City

State

Zip Code

Country

Phone

Mobile

Number of Motors

Single

Double

Type of Motor

Linear / Piston

Articulated Arm

In-ground

Please tell us the type of motor you have:

Type of Hinge

Standard Hinge

Rising Hinge

Does your gate open level, or uphill?

Type of Sliding Gate

Standard

Dual sliding

Cantilever

Telescopic

Standard single sliding gate

Electric Strike Fitted

Yes

Can you please indicate the manufacturer of your system as this will help speed up the process:

Please also provide the Model Number if possible:

Is your product CENTSYS/Centurion branded?

Can you briefly describe the problem?*

Does your gate have any accessories fitted to it?

Intercom system

Exit Button

Keypad

Swipe card / Tags

Photocell Sensors

Loop Detector

Bluetooth / Wifi

Other

Brand and model?

Upload photos (multiple upload option). Please upload in particular photos of motors, control enclosures with stickers/branding included.

Upload 1

Choose File

Upload 2

Choose File

Upload 3

Choose File

When was the automation system installed?

Was the system installed by us?

Yes

Not Sure

Have you checked there is live power at the gate/s by plugging another appliance such as a hair dryer into the power point? If there is not check your circuit breakers.

Yes

Yes we seem OK

No we don't have safety beams

Is the gate is stuck in the open position

If the gate is stuck in the open position, do you have photocell sensors attached to the system? If so, please ensure the covers are clean and not obstructed.

Our service charge within 20km of Moorabbin is $200+GST including up to 45 minutes labour. Additional labour @ $120+GST per hour and any parts will be charged in addition to this amount.

I/we acknowledge acceptance of your charges

We believe our gates could be under warranty

Service Quotation

Service Quotation new

Name

Company

Address

Apt, suite, etc.

City

State

Zip Code

Country

Phone

Mobile

Have you checked there is live power at the gate/s by plugging another appliance such as a hair dryer into the power point? If there is not power, check your circuit breakers.

Yes

Is your product Centsys/Centurion branded? If not skip to next question.

Is the gate is stuck in the open position

Yes

Can you please supply photos of:

Your gates, inside and outside

Choose File

Your motors, showing any stickers/branding

Choose File

Your control box, showing any stickers/branding

Choose File

Can you describe in as much detail as possible, what your gate is/is not doing? Include specifics like if it gets stuck in a certain position, only happens in wet/hot weather, opening/closing etc..

Does your gate have any accessories fitted to it?

Intercom system

Exit Button

Keypad

Swipe card/Tags

Photocell Sensors

Loop Detector

Bluetooth / Wifi

Other

Approximately how old is the system?

Was the system installed by us?

Yes

Not Sure

Our service charge within 20km of Mordialloc is $200+GST including up to 45 minutes labour. Additional labour @ $125+GST per hour and any parts will be charged in addition to this amount.

I/we acknowledge acceptance of your charges

We believe our gates could be under warranty